York Data ServicesYork Data Services

Privacy Notice

In order to serve our customers, YDS will need to collect some details from you.  We will only gather poignant information to process that specific request.  By using our services, you agree to the use of the data in accordance with this Privacy Policy.

Information

We will only collect information from individuals who contact YDS:

As an existing customer with an enquiry or support request

As a potential customer with an sales enquiry

This may include your name, business addresses, telephone numbers and email addresses.  If you go on to enter into a contract with us then we may also collect further information such as financial information from you for billing purposes.  Your information is held in accordance with the GDPR in secure systems with all reasonable precautions to prevent unauthorised access.  Please see our Security Policy.

YDS will only ever make your data available to an external third party if it is required to do so in order to resolve a specific support request.

If you are using YDS for Connectivity/Internet services then we will collect usage data so that we can monitor the performance of our services and support you should there be any network issues.

We do not use cookies on our website and no information is automatically collected.

We do not use any of your information for marketing purposes.

Data Rights

By providing information to us, you are agreeing for us to use that data in accordance with this Privacy Policy.

You have the right to access your data; rectify the data held about you if it is not correct; ask YDS to erase the data; restrict the processing of the data; request that YDS transfer the data to another third party. Should you have a request, please contact us at privacy@yorkdataservices.com.  We will refuse malicious subject access requests.

To ensure that we are holding the correct information, please update us promptly with any changes in your details such as your name, address, telephone number etc. by emailing support@yorkdataservices.com.

YDS reserve the right to disclose personal data where required to do so by UK enactment, law or by an order of a court or tribunal.  In these circumstances, the legal obligation overrides any objection an individual may have.