In order to serve our customers, YDS, a Communicate company, will need to collect some details from you. We will only gather poignant information to process your specific request. By using our services, you agree to the use of the data in accordance with this Privacy Policy.
InformationWe will only collect information from individuals who contact YDS/Communicate:
As an existing customer with an enquiry or support request.
As a potential customer with a sales enquiry.
This may include your name, business addresses, telephone numbers, and email addresses. If you enter into a contract with us, we may also collect further information such as financial details for billing purposes. Your information is held securely in accordance with the GDPR, with all reasonable precautions taken to prevent unauthorized access. Please see our Security Policy.
YDS/Communicate will only make your data available to external third parties if necessary to resolve a specific support request or fulfil a service.
If you are using YDS/Communicate for connectivity/internet services, we will collect usage data to monitor service performance and support you should there be network issues.
We do not use cookies on our website, and no information is automatically collected.
We do not use any of your information for marketing purposes.
Data RightsBy providing information to us, you are agreeing for YDS/Communicate to use that data in accordance with this Privacy Policy.
You have the right to access, rectify, erase, or restrict the processing of your data; or request that YDS/Communicate transfer the data to another third party. Should you have a request, please contact us at privacy@yorkdataservices.com. Malicious subject access requests will be refused.
Please promptly update us with any changes in your details, such as name, address, or telephone number, by emailing support@yorkdataservices.com.